Job Description

JOB DESCRIPTION
BUSINESS OFFICE - CASA GRANDE, AZ
Full-time
8:00am-5:00pm Monday-Friday
ESSENTIAL FUNTIONS

STATEMENT OF PURPOSE:

The Systems Engineer troubleshoots and maintains network and system services. This includes network systems, switches, routers, server systems, and monitors underlying communications protocols.

ESSENTIAL FUNCTIONS:

  • Participate in the selection, implementation, training, and maintenance of management information systems, according to SLFHC policies and procedures, and in conformity with the Information Management Plan
  • Survey systems and business needs reach optimal performance or service deliveries
  • Participate in the selection of software and hardware
  • Interface with users, consultants, technical teams, and vendors for maximum guidance in determining the most appropriate type of hardware installation
  • Design, specify, and document network and system configurations according to user needs, utilizing outside support resources as appropriate
  • Participate in special projects to research, record, analyze, and present management information. May initiate such special projects from discussions with department heads
  • Maintain and support LAN/WAN network infrastructure and stand-alone hardware, software, and computing peripherals
  • Perform and manage backups and disaster recovery functions of network servers for information systems, per SLFHC policies and procedures
  • Coordinate the repair and maintenance of network and personal computers with outside vendors
  • Prepare and maintain charts and diagrams to explain network operation and to train managers and others in proper use
  • Develop and monitor appropriate security procedures to safeguard system from physical harm and viruses, unauthorized users, and damage to data
  • Assure the confidentiality and integrity of SLFHC data by arranging and administering security measures to restrict unauthorized use of data systems and databases
  • Manage off-site storage necessary for recovery purposes, and participates in development of recovery procedures.
  • Consistently provide exceptional customer service

ADDITIONAL RESPONSIBILITIES:

  • Participate in in-service/education regarding Quality Improvement
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications and keeping informed of any changes in methods, procedures, etc
REQUIREMENTS

KNOWLEDGE, SKILLS, AND ABILITIES

  • Exceptional attention to detail
  • Exceptional communication to both technical and non-technical audiences
  • Required to have mastered time-management and organizational skills to meet deadlines and schedules; including setting priorities; establishing effective relationships; being attentive to detail; and working non-standard hours at times
  • Required to perform multiple technical tasks with a need to routinely upgrade skills in order to meet changing job conditions
  • Perform system administration in a computing environment; including client/server administration, server, storage systems such as RAID and SAN, service design and support, tape and disk backup libraries, and utilization of diagnostic and application software
  • Knowledge and skills in current generation operating systems, computer hardware and software virtualization, server protocols and administration, Inter/Intranet applications, and office software
  • Functional knowledge of diagnosing and resolving computer related problems via telephone, email, helpdesk, and in person
  • Planning and managing network projects; preparing and maintaining accurate records

EDUCATION AND EXPERIENCE:

  • High School diploma or equivalency
  • Bachelor of Science degree in computer science, MIS or equivalent years of experience
  •  Microsoft Certification Systems Engineer, Cisco CCNA certification preferred
  • A+ Certification and Network + Certification (or obtain within 90 days of hire)
  • Six or more years of experience Administrating experience with Microsoft Server NT through server 2016. Microsoft Office/ O365, IIS, Microsoft Exchange, Microsoft SQL Server, VMWare ESX, Cisco Routing and Switching technologies.
  • Six or more years of experience with LAN technologies, including multiple Wide Area Networking, and edge security.

 

BASIC REQUIREMENTS

Education      

[x]        High School Diploma or equivalent

[x]        Bachelor of Science degree in computer science/ MIS, Microsoft Certification in Systems Engineer preferred, Cisco CCNA certification preferred or equivalent years of experience.

 License/Certification

[x]        Technical Certification: Microsoft Certified Network Engineer (CNE or ECNE) certification     

[x]        A+ Certification and Network + Certification (or obtain within 90 days of hire)

    or

[x]        2 years experience     [x] addition to cert/degree;

                                                [  ] in lieu of cert/degree

Specific Degree

[x]        Degree: Bachelor of Science in computer science, MIS or equivalent

 Skills:            

[x]        Bilingual (English-Spanish) Preferred

[x]        Computer literate

[x]        Typing

[x]        Filing procedures

]        Money handling

[x]        Calculator, office machines, etc.

 Physical demands

[x]  Balancing                          [x]  Carrying                [x]  Climbing

[x]  Crawling                            [x]  Crouching              [x]  Feeling

[x]  Fingering                           [x]  Grasping               [x]  Kneeling

[x]  Lifting 50 lbs.                     [x]  Pulling                   [x]  Hearing (communicate)

[x]  Talking (communicate)     [x]  Sitting                    [x]  Standing (mobility)

[x]  Walking (mobility)             [x]  Vision:  far             [x]  Vision:  near

[x]  Vision:  color                     [x]  Vision:  depth        [x]  Vision:  (w/assistance)

 Exposures

[x]  Airborne particles              [x]  Muscular strain

[x]  Chemicals                         [  ]  Caustics

[x]  Electrical current               [  ]  Fumes

[x]  Noise                                 [x]  Odors

]  Sharps                              [  ]  Body fluids

The above statement reflects the general duties considered necessary to perform the principal functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the job.

Application Instructions

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